Roof Damage Insurance Claims
Roof Damage Insurance Claims in Youngstown and Warren, OH
Serving Trumbull Columbiana and Mahoning Counties
Hail, wind, ice, and storm damages are considered an insurance loss on your homeowner's policy. It is the responsibility of the insurance company to pay the entire cost, less your deductible, for replacing the roof or other parts of your house if damages are found.
The claim is also considered a natural disaster and should not count against you personally for future rate increases.
Ashley Roofing and Siding will guide you through every step of the insurance process:
Step 1: Call Ashley Roofing & Siding and set-up a free inspection.
Step 2: If we find damage. Just contact your insurance company to file a claim. You may have to provide the date that the damage occurred.
Step 3: Either call us with your adjuster’s information or have your adjuster call us directly so that we can set up an appointment that works best for all parties. It is very important to make sure we are there to represent you during this appointment.
Step 4: Ashley Roofing & Siding can discuss the damages with your insurance adjuster to make sure that all affected areas are addressed, and part of the claim.
Step 5: The adjuster will give you documentation with what damages are covered. Share any documentation with Ashley Roofing & Siding so that we can verify that the damages have been fairly evaluated and reported accurately.
Step 6: Agree for us to perform the necessary work. Then just choose a date for the work to be completed, and we can discuss Shingle, Siding, Gutter, Color, Style, ECT.
Step 7: Your insurance company will give you an (actual cash value) check. This is the 1st insurance check. (May require endorsement by your Mortgage Company). This will serve as the deposit for us to perform the necessary work to be completed.
Step 8: After the work is completed, and you are completely satisfied. Ashley Roofing & Siding will send all the necessary documentation (certificate of completion) to your adjuster for them to release the 2nd insurance check (Withheld deprecation money).
Step 9: This will be the 2nd and final payment for the completed work.
Step 10: Enjoy your beautiful new Roof, Siding, Gutters, etc.
Our Owner Sean
Our Owner Sean has been in General Roofing for over 10 years. He will see every detail of your job through. From your free estimate to the final clean up. This is the direct attention, and customer service that sets our roofing company apart from the competition.
The best Roofing Company in Trumbull & Mahoning County, Ohio
Ashley did a great job on our roof. Their quote was very competitive. They kept me informed on what needed done and what they were doing on the job. Great clean up afterwards. Would definitely recommend to others.- Donald Kinser. 4/15/2020- I cannot even begin to tell you how pleased I am with the manner in which I was treated by the entire team of Ashley Roofing. From the minute I called and talked with Ashley, I knew I had made the right choice. She was understanding and helpful and went beyond to make sure I would be happy with their company and their work. She made sure that my roof was installed within 2 weeks of my initial contact with them. Also, the team of roofers were certain to make sure that everything was done perfectly and to my satisfaction. They were professional, mannerly, friendly and efficient. They scoured the entire work area and made certain that all the debris ( including every single piece of paper and nail) was disposed of properly before they left. I am so happy that I decided to choose Ashley to replace my roof. I have already given recommendations to 2 friends who are in search of a roofing company that is professional and trustworthy and affordable!- Diana Vrabel. 4/13/2020
- They have been the best business to deal with! With delays from the Covid 19 they stayed in touch and finished my roof very quickly and the employees were great! Highly recommend them!- Carol Taylor-Lanza. 4/5/2020
- We called for estimates and Ashley Roofing was the first to call back and make an appointment, they were also by far the most affordable. The entire process was very pleasant, from the appraiser who came to give us our quote to the crew that showed up and completed the job in one day. All the employees were extremely polite and professional. They did a great job on the roof and made sure that they left the yard exactly how it was. Not only did they rake the yard, they also ran magnets to make sure they got all nails. Highly recommended for anyone looking to replace their roof!- militsia . 4/1/2020
- All of the gentleman employed here are very awesome down to earth friendly men who are extremely talented and helpful as far as explaining anything that is needed to know- Lisa Haas. 0/27/2020
- We are thrilled with our new siding, shutters, gutters and leaf guard from Ashley Roofing and Siding. Sean and his crew are so professional and friendly and they follow through with what they promise you. Mike was the foreman for our job and he was so helpful and willing to explain their progress and what I should expect. Sean also did our roof a few years ago and my husband and I will continue to recommend his business to our friends and family looking to make home improvements of their own!- Gina Zirounis. 11/16/2019
- I can't recommend Ashley Roofing & Siding enough. Our house was in serious need of siding. Jeremy was the gentleman who gave us the appraisal. He's professional, knowledgeable and honest. The price we were quoted was fair. The hardest part was choosing colors. Choosing this company based solely on online reviews was a bit scary since we've never seen any of their work firsthand. Not long after our color choice, the job was started. Josh, the gentleman who sided our house, was friendly, hardworking, meticulous, and took his time to ensure everything was perfect. He was here every day on time throughout the weeks. He even worked through the rain and blistering hot July sun. His work is truly and absolutely top-notch. If something didn't look or seem right, he made sure to address it. Our siding is not only beautiful, it's a work of art. There are no waves or deformations anywhere. Everything is level and uniform. From start to finish, the folks at Ashley Roofing took care of us. They answered every question we had and made sure we were happy. Stop looking for a company to do your roof or siding job. Go with these guys.- Steve . 10/7/2019
- I just want to give a shout out to Ashley Roofing and they're amazing crew. On a very hot day, they tackled our roof. The job was a complete tear off including Slate on the high sections of our house. During the tear off they ran into some additional work that needed their attention. The crew handled it with no problems by doing a quick material run for the extra materials needed. Way back when, in my youth, I've done a couple slate roofs which get very messy during tear offs. The crew did a GREAT job cleaning up, you would have never known my roof was done that day for how clean and neat everything was. I would highly recommend Ashley Roofing and they're upbeat and professional crew.- Daniel mooney. 7/1/2019
- Nick, Jeremy and all the guys in this company go way beyond to satisfy your every need!! Best experience!! My house now looks like a brand new home, with my new roof!! And their price was 2 to 4,000.00 less than the others we got quotes from!! Very professional! And many thanks to the 2 guys who helped save a baby bird who jumped from his nest during their break!! Many thanks to all if you!!❤️❤️❤️❤️❤️- Kathy Gainard. 4/27/2019
- Excellent work! I would recommend this company to everyone, we had siding done and were blown away by how great it looks! Often went above and beyond to make sure things were done perfect and even a few extras. They paid special attention to every detail as if it were their own home not just another job.I would use them again!- Lizzy the gamer James. 3/24/2019
- Jeremy and his team were amazing! From the moment they parked their trucks and swarmed towards my house it was non stop action. They were very polite and professional. I will recommend them to everyone needing a roof.- Dan Sahli. 6/11/2018
- I can’t thank Ashley Roofing and Siding enough for everything they’ve done! What a great company! Sean worked closely with me, and was able to answer any questions I had. Would recommend them to anyone. Thank you again!- Sydney Smith. 5/8/2018
- Ashley Roofing did a wonderful job on our new roof. They worked efficiently and were always mindful in taking care of our property. They answered questions we had in a friendly manner. So thankful for their entire crew. Roof looks wonderful!!!- Carolyn Franjko. 4/14/2018
- Great professional work! Will send anyone to them!- Mike Sellers. 3/24/2018
- I am very happy with the work they did, and would recommend them to everyone. The crew was very friendly and helpful, and went out of their way to make sure every detail was taken care of. What really impressed me was they got the roof secure from rain, and kept working until the job was complete. I now have the best looking roof on the street, well besides the other Ashley roofs.. ;)- Charles Nutting. 9/14/2017
- Sean, I just want to say thank you for the effort you put in on my home. It's all about the work. You went above and beyond to make this job perfect. You can't find companies like yours anymore. I am grateful I came across your company for the work. Please do me a favor and insure that Josh will read my input on his work. I must say that if it wasn't for his attention to detail the siding on my house would have looked like every other house in the neighborhood. What ever you do in these day's when it's hard to find someone who works hard and cares about what they do Josh is that guy. I would say he probably is your secret weapon. Thanks again for everything. You made my house beautiful.- Dennis Gore. 5/23/2017
- Awesome work ethics & spectacular service. Prompt & very nice group of workers. They immediately started covering all my plants and delicate outdoor furniture. Very impressed with their workmanship and professionalism. I absolutely LOVE my new roof. The cost was very reasonable and I highly recommend this company. A special thanks to Sean, Ashley, & Brian! You guys are the best. I interviewed a few roofers initially but Ashley's Roofing & Siding came prepared with pictures & thoroughly answered my numerous questions. And most importantly the pricing was fair.Our roof & spouting/gutters are GORGEOUS. Again, THANK YOU GUYS!- Sabrena Douglass. 5/9/2017
- Professional quality job done at a reasonable price. They were very efficient in their work and did an excellent job cleaning up afterwards. I would recommend their services to anyone who wants a contractor that performs quality work in a timely manner at a great price.- Julie Williams. 10/30/2016
- Me and my family are very Pleased with our new roof's House and Garage; looks Great! Professionalism and Excellence at your craft where on display from start to finish the roofers teamwork,enthusiasm showed they loved their work and doing it well;I would recommend Ashley roofing and siding 100%% THANKS GUYS! 😉- John Berry. 8/27/2016
- Ashley roofing and siding did an amazing job! They were very professional and curtious. Sean showed up when he said he would and gave me a free estimate on the cost of the job. I received other estimates and Ashey Roofing was more than fair with the price. Ashley roofing gave me 10 years of warrenty on the work they preformed and sold me a 50 year warrenty shingle that went on my home and shed. The day the work began, the crew showed up on time and ready to work they were very polite and respectfull! When the job was complete the crew cleaned up and Sean did a walk thru with me and made sure that everything we agreed upon was done to my satisfaction. I would Highly recommend Ashley Roofing and siding to anyone who is in the market for a new roof or new siding- Marie Hopson. 4/28/2016
- Ashley Roofing and Siding is a quality business that cares about their customers. All of our questions and concerns were answered from the initial estimate to the end of the job. Materials are high quality and the crew was very conscientious and respectful when working. Highly recommend.- Patricia Jenkins. 4/4/2016
- Ashley Roofing first caught my eye because of their many positive online reviews. Several roofers had given estimates already but none really stood out until we started interacting with Sean Smith, the owner of Ashley Roofing. We were immediately impressed with his professionalism, expertise and the quality product that we would be receiving for such a competitive estimate (architectural shingles by Owens Corning with a 50 year warranty). Additionally, our home is a cape cod with some ventilation issues and a roof that had been so poorly installed before we bought the house that it needed to be replaced after less than ten (10) years! Sean talked us through options that we were considering which helped us to move forward with confidence that his crew could do the job right. True to schedule, Ashley Roofing showed up on time and immediately went to work! The crew consisted of (6) men and Sean was on-site in the morning and late afternoon as the job was nearing completion. To see this crew work was amazing! On one of the hottest days in August, they never stopped moving except for a brief lunch break. And, beyond being hard-workers, they were so well choreographed and efficient that they drew a crowd! Some of our neighbors actually watched them from afar and later asked for their contact information! When we first met with Sean he told us that the job would be done in a day. For some contractors that may mean that they’ll do as much as they can in a day but no more than that. But with Ashley Roofing, when they say “one day,” what they mean is “we’ll work all day to get the job done no matter how long it takes.” For our roof that meant they started work at 8am and worked straight through until, at least, 7pm and when they were done with the roof they helped to put everything back where it was. Deck furniture, potted plants, gazebo, kids toys, etc., it was all put back before they were willing to call the job “done.” We are so thankful to Ashley Roofing for our beautiful new roof! We hope that their business continues to thrive for many years to come!- Dayna Bokenkamp-Utts. 8/16/2015
- Very professional crew. They performed a fantastic job of installing my new roof. The crew were helpful, courteous, and did a wonderful job of cleaning up afterwards. Planning a roofing job in the future? This is definitely the crew you want to hire for the job. You won't be disappointed!- Elliott Garner. 3/25/2015
- Ashley Roofing & Siding did a fantastic job for us..the workers were great and respectful and were very professional in the work they preformed..The siding really looks great and they did'nt mess around..they did the job in the time frame we discussed and they did a fantastic job of cleaning up when they finished. We are very happy with the choice of Ashley to do this job and would use them again in any future upgrades to our home.- Mil mil. 2/29/2015
- outstanding roofing and siding company in the valley, Sean has done two jobs will call him for the next and everyone should aswell- Dwight Smith. 2/21/2015
- Great job, Great price, Highly recommended!- Kira Estes. 1/13/2015
- We recently had our roof and gutters replaced. We called several roofing contractors. Sean from Ashley roofing, gave us several options and explained the entire process. The price was very competitive. The crew completed the job in the time that they said they would. Fantastic job, Highly recommended.- BluSkai . 0/20/2015
33 Reviews
